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Everything You Need to Know

What are the payment options?

• Cash on Delivery (available nationwide).

• Online payment (Visa Debit/Credit, Master Debit/Credit).

What is your exchange policy?

Products can be exchanged at your nearest Pet Shop retail store within 10 days of your purchase without using the product. Click here for Store Locator.

*for more exchange and claim issues please refer to claim policy.

Our packages are delivered over land by leading third party courier companies.

• Trax Logistics

• Call Courier

• Swyft Logistics

Help Center

What are the payment options?

What is your exchange policy?

What manner of shipping do you use ?